FAQ

FAQ

Short answers for the questions buyers ask before they trust a smart-glasses accessories store with fit, shipping, returns, and compatibility.

Before checkout Fit clarification

Start with your exact glasses model, then use support if you want a second compatibility check before you order.

Policies Shipping and returns

We keep fulfillment and return expectations easy to find so the buying decision is based on fit, not guesswork.

Business Wholesale inquiries

Retail, creator, and wholesale requests route through the same support entry point so they land in the right queue.

Before you order

Clear fit guidance matters more than a larger catalog.

SmartGlass Gear is organized around model compatibility so you can start from your glasses and narrow toward the accessory that actually fits your setup.

If the answer is not obvious from the catalog, support is available before checkout. That is better for customers, and it leads to fewer wrong-fit orders.

30-Day Return window for cleaner fit confidence
1 Day Typical support reply target on business days
Model-First Compatibility framing across the storefront
Independent Not owned by the device brands we support
How do I know which accessories fit my glasses?

Start with your exact glasses model, then verify the compatible models listed on each product page. If you want a second check, email support before ordering.

What is your return policy?

SmartGlass Gear offers a 30-day return window. If a product does not fit as listed, support can help with an exchange or return path.

Do you ship internationally?

Yes. International shipping rates and delivery timing are calculated at checkout based on destination.

Do you offer wholesale or B2B pricing?

Yes. Use the support contact form and select the wholesale subject so the request lands in the right queue.

Are you affiliated with Meta, XREAL, Oakley, or other device brands?

No. SmartGlass Gear is an independent accessories brand and is not affiliated with, endorsed by, or operated by those device makers.

Still need help?

Use support when you want a second fit check.

Tell us your exact glasses model and what you want to solve, and we can point you toward the right category or product path.