Tell us your exact glasses model and what you are trying to solve, and we can point you to the right category or product path.
Support
Support
Questions about compatibility, orders, or returns? SmartGlass Gear support is built around clear fit guidance, straightforward replies, and more confident purchase decisions.
Compatibility, shipping, returns, and wholesale questions all route through the same support channel so nothing gets lost.
If a product is not right for your setup, support can help you move toward the right exchange or return path.
Send a message
We usually reply within one business day.
For the fastest answer, include your glasses model and the accessory, order, or issue you are asking about.
- Your exact glasses model
- The product or category you are considering
- Your order number if this is post-purchase support
FAQ
Questions buyers usually want answered before checkout.
How do I know which accessories fit my glasses?
Start with your exact glasses model, then verify the compatible models listed on each product page. If you want a second check, email us your exact glasses model before ordering.
What is your return policy?
SmartGlass Gear offers a 30-day return window. If a product does not fit as listed, support can help with an exchange or return path.
Do you ship internationally?
Yes. International shipping rates and delivery timing are calculated at checkout based on destination.
Do you offer wholesale or B2B pricing?
Yes. Use the contact form and select the wholesale subject so the request lands in the right queue.
Are you affiliated with Meta, XREAL, Oakley, or other device brands?
No. SmartGlass Gear is an independent accessories brand and is not affiliated with, endorsed by, or operated by those device makers.